A new ticket appeared at the top of the ticket system’s list. High priority! “obscura4 down!” The second-level computer repair technician tasked with managing the queue, Sammohini, read through the ticket details. In the private notes, the first-level technician noted “customer says venkat always fixes this. hes out sick. does we need 2 call him?” She assigned the ticket to herself. ‘No one’s here,’ she thought, ‘and Venkat’s out sick, poor guy… let’s find his notes!’
“You look sicker than normal.”
The younger furniture mover reclined in her seat, cradling her dark-orange water bottle.
“Yeah. I feel it, too.”
The older mover readjusted his faded red cap and looked over.
“Maybe you should go home?”
She looked pale.
“My nausea is tolerable, headache manageable… and I need the hours.”
The older mover started up the truck for their morning route.
“At least it’s a short run. We should be back by 11.”
I’ve been writing and rewriting “The Story,” scene after stochastic scene, for as long as I can remember. An idea will pop up while I’m riding the bus, talking to someone, or reading a book. I’ll see a couple on the bus and think about John [left] and Trishna [right]. Better than stressing about work! In these situations, memories, or maybe more, I wonder: how much of “The Story” will be based on real people?
I don’t completely endorse the idea that settings are like characters. While someone’s workspace or personal space can convey surface-level symbolic meaning over personality, what is tolerable or not, and more, I don’t think it’s a comprehensive glimpse into a person’s, or character’s, mind. Still, in “The Story,” there are some key settings that could provide interesting anecdotal information into the minds of Trishna [left] and John [right]. Let’s declutter the psychology from the physical.
Spoilers?: Minor (set-building… as character-building?)
WANNA CONSIDER HOW THINKING TOO LITTLE OR TOO MUCH ABOUT SETTING CAN BE WASTEFUL? CLICK HERE TO KEEP ON READING!
“IT, this is Sam!”
“Hello, my name is Dr. Hardman. I would like to re-configure a password for my account.”
“Sure thing, doctor! Just let me just get some information from you so I can verify your identity before I reset that password for you!”
The recently-hired, entry-level computer support person typed away at her keyboard while talking on a wired headset.
“Why do I need to do this? Cannot you edit my password promptly?”
Most of my jobs have involved some form of physicality. I’ve only worked with a few people with physical impairments, so I will be the first to admit my lack of perspective perhaps required to tell “The Story,” for Trishna [center] and John [not shown], but it is a story I must tell! So I research, observe, and learn in order to tell this story. We covered John’s gigging last time. Now it’s Trishna’s turn!
Spoilers?: Minor (job-hunting brainstorming 2 of 2)
WANNA CONSIDER HOW RESEARCH IS VALUEABLE BOTH FOR FICTION WRITING AND CAREER HUNTING? CLICK HERE TO KEEP ON READING!
Next stop on a troubleshooting tour: an occasional printer issue with the Oncology backup printer. Even after one of the nurses replaced the toner cartridges, it still would not print. “Hi, I’m Sammohini from IT, here to look at the printer!” She flashed her employee badge and smiled. “Sure… it’s back over here. Follow me.” Sammohini tried to make polite small-talk with the nurse, but it looked like she was too tired to really care.